We pride ourselves on providing quality support to our customers. Depending on your needs, there are a variety of support resources available.

  MERL Manual

The MERL Online Help Manual contains extensive and up-to-date documentation on our software applications.

  Live Support

MERL support can be contacted by email at or by phone at (906)-487-2102.

Live support is available weekdays between 8:00 AM and 4:30 PM EST.


We host training workshops and webinars regularly. See our Events page for information about upcoming workshops.